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As we offer digital products, order cancellations are only possible before the product is delivered or the download link is accessed.
If your order is still pending and the product has not been delivered, you may request a cancellation by contacting our support team.
Orders that have been completed, delivered, or downloaded are not eligible for cancellation.
To request a cancellation, please contact us with your order number and reason. If eligible, we will process it within 24 hours.